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Austral Volkswagen
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  • Newstead
    07 3034 6300
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    07 3426 2777
  • Newstead
    07 3034 6330

Austral Volkswagen

Austral Volkswagen
79 Breakfast Creek Road, Newstead QLD 4006
07 3034 6300
  • Home
  • Models
  • Buying
    • All Cars
    • Demo Cars
    • Used Cars
  • Sell My Car
  • Offers
    • New Volkswagen Offers
    • Dealership Offers
  • Finance
    • Overview
    • Guaranteed Future Value
    • Finance Score
    • Finance Application
  • Service
    • Service
    • Book A Service
  • Warranty
  • About
    • About Us
    • Contact Us
  • More
    • Build Your Volkswagen
    • Volkswagen Accessories
    • Parts Enquiry
    • Fleet Program
    • Roadside Assistance
    • Careers

We’ve got your back with Volkswagen Assist.

If you need assistance this very moment, no matter where you are in Australia or what time of day it is, call us free on 1800 637 181.

If you’re looking to find out more on our Roadside Assistance cover, you’ve also come to the right place.

When you buy a new Volkswagen vehicle, you will receive one-year complimentary Roadside Assist membership. With Volkswagen Roadside Assist, we’re your wingman when you find yourself in emergency situations.

We provide 24-hour roadside assistance, emergency accommodation, car rental and towing as well as property assistance.

An example of additional benefits are: flat batteries, emergency fuel, flat tyres, lost or locked keys, bogged vehicle, taxi, car rental and legal/ medical advice.

For more information, terms and conditions and what is covered under your roadside assistance program download the PDF below:

Roadside Assistance membership is provided by AWP Australia Pty Ltd ABN 52 097 227 177 trading as ‘Allianz Global Assistance’ (‘Allianz Global Assistance’). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions set out below. The terms and conditions contain exclusions and limitations.

Terms and conditions

If you need assistance this very moment, no matter where you are in Australia or what time of day it is, call us free on 1800 637 181.

If you’re looking to find out more on our Roadside Assistance cover, you’ve also come to the right place.

When you buy a new Volkswagen vehicle, you will receive one-year complimentary Roadside Assist membership. With Volkswagen Roadside Assist, we’re your wingman when you find yourself in emergency situations.

We provide 24-hour roadside assistance, emergency accommodation, car rental and towing as well as property assistance.

An example of additional benefits are: flat batteries, emergency fuel, flat tyres, lost or locked keys, bogged vehicle, taxi, car rental and legal/ medical advice.

For more information, terms and conditions and what is covered under your roadside assistance program download the PDF below:

Roadside Assistance membership is provided by AWP Australia Pty Ltd ABN 52 097 227 177 trading as ‘Allianz Global Assistance’ (‘Allianz Global Assistance’). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions set out below. The terms and conditions contain exclusions and limitations.

Terms and conditions

We’ve got your back with Volkswagen Assist.

If you need assistance this very moment, no matter where you are in Australia or what time of day it is, call us free on 1800 637 181.

If you’re looking to find out more on our Roadside Assistance cover, you’ve also come to the right place.

When you buy a new Volkswagen vehicle, you will receive one-year complimentary Roadside Assist membership. With Volkswagen Roadside Assist, we’re your wingman when you find yourself in emergency situations.

We provide 24-hour roadside assistance, emergency accommodation, car rental and towing as well as property assistance.

An example of additional benefits are: flat batteries, emergency fuel, flat tyres, lost or locked keys, bogged vehicle, taxi, car rental and legal/ medical advice.

For more information, terms and conditions and what is covered under your roadside assistance program download the PDF below:

Roadside Assistance membership is provided by AWP Australia Pty Ltd ABN 52 097 227 177 trading as ‘Allianz Global Assistance’ (‘Allianz Global Assistance’). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions set out below. The terms and conditions contain exclusions and limitations.

Terms and conditions

Service Initiated Roadside Assistance (SIRA)

If you service your Volkswagen at an authorised Volkswagen Dealer, you can receive 12 months Service Initiated Roadside Assistance**. To book a service or find out more visit www.volkswagen.com.au.

To be eligible for SIRA your vehicle must be in a roadworthy condition and have the Volkswagen standard scheduled service carried out by a participating authorised Volkswagen Dealer.

Following the service schedule ensures your vehicle receives the love and care it deserves. As such, vehicles presented to an authorised Volkswagen Dealer will be eligible for a SIRA Policy up to 42 days after, or 2,500 kilometres above the service schedule milestone. If previous services were missed or completed outside our network, you will also be eligible when you return to an authorised Volkswagen Dealer for a standard scheduled service.

Vehicles that are more than 9 years old from the original new car warranty start date, are not eligible for SIRA. The SIRA policy will expire on or after 10 years from the original new car warranty start date, and no further SIRA policy will not be activated. No more than 9 SIRA Policies can be applied to a vehicle in its lifetime.

** Authorised Volkswagen Dealers may charge a service fee to activate your SIRA Membership. For more details, contact your nearest authorised Volkswagen Dealer.

Terms and conditions

If you service your Volkswagen at an authorised Volkswagen Dealer, you can receive 12 months Service Initiated Roadside Assistance**. To book a service or find out more visit www.volkswagen.com.au.

To be eligible for SIRA your vehicle must be in a roadworthy condition and have the Volkswagen standard scheduled service carried out by a participating authorised Volkswagen Dealer.

Following the service schedule ensures your vehicle receives the love and care it deserves. As such, vehicles presented to an authorised Volkswagen Dealer will be eligible for a SIRA Policy up to 42 days after, or 2,500 kilometres above the service schedule milestone. If previous services were missed or completed outside our network, you will also be eligible when you return to an authorised Volkswagen Dealer for a standard scheduled service.

Vehicles that are more than 9 years old from the original new car warranty start date, are not eligible for SIRA. The SIRA policy will expire on or after 10 years from the original new car warranty start date, and no further SIRA policy will not be activated. No more than 9 SIRA Policies can be applied to a vehicle in its lifetime.

** Authorised Volkswagen Dealers may charge a service fee to activate your SIRA Membership. For more details, contact your nearest authorised Volkswagen Dealer.

Terms and conditions

Service Initiated Roadside Assistance (SIRA)

If you service your Volkswagen at an authorised Volkswagen Dealer, you can receive 12 months Service Initiated Roadside Assistance**. To book a service or find out more visit www.volkswagen.com.au.

To be eligible for SIRA your vehicle must be in a roadworthy condition and have the Volkswagen standard scheduled service carried out by a participating authorised Volkswagen Dealer.

Following the service schedule ensures your vehicle receives the love and care it deserves. As such, vehicles presented to an authorised Volkswagen Dealer will be eligible for a SIRA Policy up to 42 days after, or 2,500 kilometres above the service schedule milestone. If previous services were missed or completed outside our network, you will also be eligible when you return to an authorised Volkswagen Dealer for a standard scheduled service.

Vehicles that are more than 9 years old from the original new car warranty start date, are not eligible for SIRA. The SIRA policy will expire on or after 10 years from the original new car warranty start date, and no further SIRA policy will not be activated. No more than 9 SIRA Policies can be applied to a vehicle in its lifetime.

** Authorised Volkswagen Dealers may charge a service fee to activate your SIRA Membership. For more details, contact your nearest authorised Volkswagen Dealer.

Terms and conditions

Our Locations

Austral Volkswagen

79 Breakfast Creek Road Newstead QLD 4006
Show On Map
Select Department


  • Sales

Sales Department

07 3034 6300
Contact Us

Sales Trading Hours

Monday
8:00 am - 6:00 pm
Tuesday
8:00 am - 6:00 pm
Wednesday
8:00 am - 6:00 pm
Thursday
8:00 am - 6:00 pm
Friday
8:00 am - 6:00 pm
Saturday
8:00 am - 5:00 pm
Sunday
Closed

Austral Volkswagen Parts

180 Holt Street Pinkenba QLD 4008
Show On Map
Select Department


  • Parts

Parts Department

07 3426 2777
Contact Us

Parts Trading Hours

Monday
8:00 am - 5:00 pm
Tuesday
8:00 am - 5:00 pm
Wednesday
8:00 am - 5:00 pm
Thursday
8:00 am - 5:00 pm
Friday
8:00 am - 5:00 pm
Saturday
Closed
Sunday
Closed

Austral Volkswagen Service

19 Creswell St Newstead QLD 4006
Show On Map
Select Department


  • Service

Service Department

07 3034 6330
Contact Us

Service Trading Hours

Monday
7:00 am - 5:00 pm
Tuesday
7:00 am - 5:00 pm
Wednesday
7:00 am - 5:00 pm
Thursday
7:00 am - 5:00 pm
Friday
7:00 am - 5:00 pm
Saturday
Closed
Sunday
Closed

Our Locations

Austral Volkswagen

79 Breakfast Creek Road
Newstead QLD 4006
07 3034 6300
Select Department
  • Sales

Sales Department

07 3034 6300
Contact Us

Sales Trading Hours

Monday
8:00 am - 6:00 pm
Tuesday
8:00 am - 6:00 pm
Wednesday
8:00 am - 6:00 pm
Thursday
8:00 am - 6:00 pm
Friday
8:00 am - 6:00 pm
Saturday
8:00 am - 5:00 pm
Sunday
Closed
Show On Map

Austral Volkswagen Parts

180 Holt Street
Pinkenba QLD 4008
07 3426 2777
Select Department
  • Parts

Parts Department

07 3426 2777
Contact Us

Parts Trading Hours

Monday
8:00 am - 5:00 pm
Tuesday
8:00 am - 5:00 pm
Wednesday
8:00 am - 5:00 pm
Thursday
8:00 am - 5:00 pm
Friday
8:00 am - 5:00 pm
Saturday
Closed
Sunday
Closed
Show On Map

Austral Volkswagen Service

19 Creswell St
Newstead QLD 4006
07 3034 6330
Select Department
  • Service

Service Department

07 3034 6330
Contact Us

Service Trading Hours

Monday
7:00 am - 5:00 pm
Tuesday
7:00 am - 5:00 pm
Wednesday
7:00 am - 5:00 pm
Thursday
7:00 am - 5:00 pm
Friday
7:00 am - 5:00 pm
Saturday
Closed
Sunday
Closed
Show On Map

Quick Links

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  • All Cars
  • Demo Cars
  • Used Cars
  • Sell My Car
  • New Volkswagen Offers
  • Dealership Offers
  • Overview
  • Guaranteed Future Value
  • Finance Score
  • Finance Application
  • Service
  • Book A Service
  • Warranty
  • About Us
  • Contact Us
  • Build Your Volkswagen
  • Volkswagen Accessories
  • Parts Enquiry
  • Fleet Program
  • Roadside Assistance
  • Careers

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Austral Volkswagen
Roadside Assistance
Newstead
QLD
4006